Current Elastic partner

Independent Elasticsearch & OpenSearch engineering, Oak Brook, IL

Search, RAG and agentic retrieval. Built to work in production.

Weblink Technologies designs and repairs enterprise search systems on Elasticsearch, OpenSearch, and Weaviate: hybrid retrieval, RAG, LTR, agentic relevance, and cluster operations for teams that need production-grade results.

Book a search architecture review See case studies

Fig. 1 200+ node Elasticsearch cluster designed and operated for Dish Network / Sling TV. Several terabytes a day, p99 below 400ms.

years of Elasticsearch: 13+
Elasticsearch projects: 40+
node clusters operated: 200+
in license savings: $700k

Elasticsearch
OpenSearch
Weaviate
Apache Lucene, HNSW, LTR, RAG

One company.
Two offerings.

Consulting

Expert Elasticsearch consulting

Senior engineers who start at the retrieval layer: queries, analyzers, mappings, embeddings, ranking logic, source permissions, cluster sizing, and evaluation data.

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Framework

SmartSearch AI 4.7

The agentic search framework we deliver with our consulting. It gives your people and your AI agents permission-aware search and cited answers across your websites, documents and business systems.

Aura, your built-in search expertSet up and tune search in plain language. You approve every change.
Answers people can checkSearch, Chat and Agentic modes cite the page or document behind every statement.
Permission-aware by defaultSingle sign-on and document permissions decide what each person can see.

Search engine: Included or connect the Elasticsearch or OpenSearch you already run
AI models: 10+ providers or self-hosted, with your own keys
Delivery: Installed by our team in your cloud or on-premises, as part of a search consulting engagement

Why SmartSearch AI

Client manifest

41 organizations, three practices. Production search, smart search tooling, and Splunk to Elastic migrations.

Elasticsearch consulting25

Smart Search Tools11

Splunk to Elastic migration5

Search breaks at the seams.

When retrieval, indexing, and generation are run as separate projects, users see weak results, stale answers, and slow queries, and engineering spends its time tuning symptoms.

Weak relevance
BM25 alone misses semantic intent. Vector alone misses exact terms. Most teams use neither well.
Slow query paths
Untuned shard counts, missing caches, and oversized payloads push latency past 1,000ms.
Permission drift
Stale ACL data in the index exposes documents users should not see in search or RAG answers.
RAG without evidence
Generated answers that cite no source content create compliance risk and user distrust.

Answers your
people can trust.

SmartSearch AI brings 13 years of production search work into one framework. We install it where your data already lives and tune it with your team, so you get the software and the engineers who built it.

Book a SmartSearch AI demo Product details

Aura
Describe what people should find, or what is going wrong. Aura reads your real setup, explains it, and prepares the exact change. Nothing changes until you approve it. Teams without search engineers can launch and tune search.
Cited answers
Every answer links back to its source, and the assistant says so when the evidence is not there. Spanish questions can be answered from English content.
Trust
SAML and OpenID Connect sign-on, document permissions by user, group and role, and guardrails for safety, personal data and prompt injection. Evidence Mode keeps a tamper-evident record of every answer.
Your content
New in 4.7: Smart Connectors keep websites, SharePoint, OneDrive, Google Drive, Confluence, Amazon S3 and GitHub in sync, with SharePoint permissions following the content.
Your model
Use OpenAI, Azure OpenAI, Claude, Gemini, Bedrock, Mistral and more, or a self-hosted model. Bring your own keys. Your content is never used for training.
Your cloud
Search engine included, or connect the Elasticsearch or OpenSearch you already run. Our team installs it in your cloud or data center, on Kubernetes or Docker, to fit your environment.

Production systems, measured.

Four engagements and the numbers they shipped with.

streaming platform

Dish Network / Sling TV

ES nodes: 200+
TPS increase: 3x
render speed: 60%
cost savings: $500k+

Designed and operated a 200+ node Elasticsearch cluster handling several terabytes per day with sub-400ms response time. Delivered 3x TPS increase and 60% rendering speed gain.

high-load search

Enterprise Search Platform

daily users: 400k+
TPS: 5,000
license savings: $700k
payload reduction: 50%

Built a high-load search system supporting 400,000+ daily users and 5,000 TPS. Delivered $700k in license savings, 60% rendering speed gain, and 50% payload reduction.

retail search

Walgreens

relevance gain: 40%
patented API: 1

Built a patented Core Search API with a Relevance GUI that allows query tuning without backend code changes. Delivered a 40% relevance gain.

e-commerce

Visual Search Platform

pre-launch sales: $17M
conversion lift: 70%
order value: 11%
shorter dev time: 85%

Built Smart Search API and ElasticSI in .NET for a visual product search platform. Delivered $17M in pre-launch sales, 70% conversion lift, and 85% shorter development time.

Weblink's expertise in Elasticsearch allowed us to dramatically improve our content delivery performance while reducing our overall costs. The 99th percentile response times in the final configurations were below 400ms!

Senior Technology Director, Dish Network / Sling TV

Review to handoff.

A predictable engagement, from the first look at production to a team that runs it.

01
Discovery
Review queries, mappings, embeddings, cluster, evaluation data. We start with what's actually in production.
02
Design
Retrieval pipeline blueprint with measurable success criteria. No generic recommendations.
03
Build
Implement with your team or embed a senior advisor. Code, tests, and evaluation suites shipped together.
04
Operate
Evaluation loops, LTR updates, performance tuning. Continuous improvement, not a one-time deliverable.

Stop tuning symptoms. Fix retrieval at the architecture level.

We review your cluster, queries, mappings, ranking logic, and evaluation data, then give you a concrete build plan. No generic audit reports.

Book a search architecture review View all services

Search, RAG and agentic retrieval. Built to work in production.

One company.Two offerings.

Client manifest

Elasticsearch consulting25

Smart Search Tools11

Splunk to Elastic migration5

Search breaks at the seams.

Weak relevance

Slow query paths

Permission drift

RAG without evidence

Answers yourpeople can trust.

Aura

Cited answers

Trust

Your content

Your model

Your cloud

Production systems, measured.

Review to handoff.

Discovery

Design

Build

Operate

Stop tuning symptoms. Fix retrieval at the architecture level.

One company.
Two offerings.

Answers your
people can trust.